What is a Requirements Engineer?

A requirements engineer is an expert who explicitly takes care of requirements. What does that mean?

To successfully implement projects and bring them to the finish line, many aspects are required. One of them is the knowledge of the requirements for the project and the project goal. And handling those requirements is the main task of a requirements engineer.

The requirements engineer therefore plays an extremely important role within a project. To answer the question of what the result should look like and how best to proceed to achieve it, it is essential to know exactly what the requirements for the result are.

What a requirements engineer is and what he does exactly, I explain in this article.


Continue ReadingWhat is a Requirements Engineer?

What is and what does a Business Analyst do?

What does a business analyst do? What are his core tasks?

In a nutshell: Analyse and understand business processes and structures in detail and develop solution proposals and improvements for processes, IT systems and structures. Through appropriate communication, the business analyst establishes a result that works for all parties involved.

Thus he plays an important role in the (further) development process of companies.

What exactly a business analyst is, what his tasks are and why he is so important for companies, I will explain in this article.


Continue ReadingWhat is and what does a Business Analyst do?

PMP Certification – is it worth it?

In April 2005, I passed the PMP exam. More than 17 years later I look back: What positives (or negatives) did the PMP certification bring me?

The Project Management Professional (PMP) is a certification of the Project Management Institute (PMI). There are thousands of pages on the web that list the advantages of the PMP; fortunately, some also look at the disadvantages – mostly neutrally.

I do not want to explain the PMP in general here, that has already been done enough by many other authors, project managers and consultants. Rather, I will describe the influence on and the change for me personally.


Continue ReadingPMP Certification – is it worth it?

Qualified Integrator and Reseller: Who needs a QIR and why?

Protect customer data and process card payments securely – with a “qualified installation” by a QIR

As a Qualified Integrator and Reseller (QIR), we support you with the installation, maintenance and compliance with security standards for payments with credit cards or debit cards. Compliance with these standards is mandatory as defined by the major card schemes. It is designed to protect card data from fraud and theft.

In this article you will learn who needs a QIR and what advantages it gives you as a merchant and also as a customer.


Continue ReadingQualified Integrator and Reseller: Who needs a QIR and why?

CNP Transactions: Performing Secure Card Transactions

How you, as a merchant, can prevent fraud in card not present transactions (CNP Transactions) conducted via the Internet or (mobile) phone.

With CNP – or “card not present” – transactions, the seller neither comes face-to-face with the customer nor physically handles the credit or debit card. This is the case, of course, anytime a payment transaction doesn’t take place onsite at your shop.

CNP transactions encompass all online purchases in online shops as well as online bookings paid for with a credit or debit card. This includes payments made over the telephone (yes that still exists for teleshopping or booking a trip, for instance), e-mail, fax and postal orders from a catalog.


Continue ReadingCNP Transactions: Performing Secure Card Transactions

Online Skimming and Ensuring Security for Online Payments

What is online skimming / e-skimming and how can I prevent attacks?

Online skimming (also “e-skimming”, “web skimming” or “digital skimming”) is a form of online payment card fraud. There has always been a risk of card data being accidentally disclosed to fraudsters when entering payment data for an online purchase. While various safeguards have made this less likely, the fact is that online fraudsters have also upped their ante.

The number of online purchases has increased dramatically over the past twelve months due to Covid-19 and concomitant shop closures. And not only are more people buying online, the number of online shopping sites has also skyrocketed over the course of a year. To accommodate their customers, in particular quite a few small merchants have established online shops in addition to their brick-and-mortar stores. And my suspicion is that some have done so with undue haste.

This article is about online skimming, what this entails and precisely how you – as a merchant – can protect yourself and your customers against it.


Continue ReadingOnline Skimming and Ensuring Security for Online Payments

8 Tips for Merchants: Protecting your customers’ card data

Protecting your customers’ card data, sensitive as it is, is one of the top priorities when it comes to payment processing. The new reality that Covid-19 has brought is forcing many small businesses to rethink the payment methods they had in place up to now.

Until the beginning of 2020, cash was often the main means of payment in smaller retail shops (in Germany) with plenty of foot traffic. To survive weeks-long store closures and subsequent shopping restrictions, many retailers were obliged to offer their customers online and telephone ordering options.

To help contain the spread of Covid-19, customers also increasingly resorted to contactless payments. Card-issuing institutions quickly responded to this trend by raising the maximum contactless transaction limit – without authentication – to up to € 50.00.

This article is meant for small(er) to medium-sized retailers or companies.


Continue Reading8 Tips for Merchants: Protecting your customers’ card data